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Fraud text alerts are a simple and effective way to protect your credit and debit cards. Real-time texts give you instant notification of suspicious activity so we can prevent fraudulent activity on your account. To learn more, view our video series, check out our interactive user guide or keep reading.
Here's how it works:
- If we identify one of your debit or credit card transactions as potentially fraudulent, we will text you immediately.
- Simply reply to the text whether or not you recognize the transaction.
- If you recognize the transaction, you can continue using the card as normal. If you don't, we will block the card until we speak to you.
Fraud text alerts are an invaluable tool in mitigating fraud on your account.